Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

Frequently asked questions

We work with drivers, families and businesses every day. These are the most common questions we get about insurance and protection. If your question isn’t here, contact us and we’ll give you a direct answer.

1. How fast can I get a quote?

Most quotes are done the same day for car, van, courier, Uber/PHV and protection insurance. Complex cases may take a little longer to place correctly.

2. Do you offer Uber / Hire & Reward insurance?

Yes. We specialise in taxi, Uber and private hire insurance that meets licensing requirements and covers you correctly for work use.

3. Can you help if I've had claims or convictions?

Yes. We regularly deal with non-standard cases including previous claims, convictions or high-risk situations. Just be honest – we’ll handle it.

4. What protection services do you offer?

We arrange Life Insurance, Critical Illness Cover and Income Protection for individuals and families to secure their financial future.

5. Do you charge a fee?

Quotes are free. Any possible admin or broker fees are clearly explained before you commit to anything.

6. What do you need to start a policy?

Driving licence details, vehicle information, claims/convictions history and proof of No Claims Bonus if available.

7. Can I pay monthly?

In most cases yes, through premium finance (subject to approval). We’ll show you the total cost first.

8. How do I make a claim?

Use the 24/7 claims number on your insurance document immediately, then notify us so we can support you through the process.

Still have questions? Let’s get you the right cover.

No pressure. No confusion. Just straight answers and the right insurance for your situation. Whether you’re a driver, business owner or protecting your family, I’ll guide you step-by-step.